FREE TV Box: How to restore access to lost channels -| Ogbeta Online

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How to restore access to lost channels on FREE TV BoxFree tv restore

 Restore access to lost channels on FREE TV Box

Restoring access to lost channels on FREE TV has been a major challenge to most FREE TV subscribers in Nigeria. Because most times reaching the customer agent can be really disappointing.

One can exhaust his credit without the customer agent picking the call. This is a major challenge I have personal experienced with FREE TV customer representative agent.

Generally, every FREE TV subscriber that have been using his Box for more than six month or more, must have had signal related problem.

Also Read: 9mobile Nigeria: How to get 650mb with ₦200 Naira

The problems usually encounter are:

  • Error Code 200, insert smart card

Error code 200

This is one of the re-occuring signal issues on FREE TV. When this occur access to channels are lost. Your Box will display error code 200.

For example in Jos, Plateau State when you have this particular problem only PRTV JOS, NTA JOS, NTA 24 will be working all other channels that are not located in Plateau, will display that error code.


This is another signal releated issues that affect FREE TV Box. When this happens, it will display NULL SERVICE at the bottom screen of your Box screen without any working channel.

FREE TV Nigeria

Free TV is a broadcasting platform offering a wide range of home Entertainment to Nigerians through highly entertaining and informative channels.

FreeTV brings to homes great choice of Free-to-Air (FTA) Channels with electronic programme guide (EPG).

FreeTV covers the existing local, national, and selected international Free-to-Air channels.

Also Read: Toyota to build prototype city of the future in Japan

Delivering Nigerian digital incentive channels with improved signal reception and picture quality directly to homes via Set top boxes with over 30 high quality channels.

FREE TV Sales Point in Nigeria


Methods to restore access to lost channels on FREE TV

There are different methods to restore access to lost signal or channels on your FreeTv decoder box.

What really happens in your FreeTv decoder box that you can not watch the regular channels on your FreeTv is because your box has lost the FreeTv signal which will make the box to display either the erro code 200 or the NULL SERVICE.

I will pick the second method below and demonstrate to you a video on to solve the problem.

from your mobile phone, send text message like this:

  • Text: RF Box ID to 07050303939 e.g RF 300445643490 to 07050303939
  • Call customer care  07003887277 reply with 2 and follow the voice prompt
  • Call customer care number 07003887277 and reply with 3 to speak with customer agent
  • Factory reset your Box

Watch the video here:

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Oyakhilome Ogbeta is a web developer and networking engineer. Oyakhilome has more than six years' experience in networking. Oyakhilome has a proven track record in networking/web applications deployment.

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